Refund Policy
Every card from Greetings from Stewart is made to order, just for you. That means the moment you place an order, it goes straight into production — your card is printed, packed, and on its way. Because of this, we're unable to accept returns or exchanges for buyer's remorse.
But if something's gone wrong on our end, we absolutely want to make it right.
Damaged, Defective, or Misprinted Cards
If your card arrives damaged, has a print defect, or doesn't look like it should, we'll send you a replacement or issue a full refund — no quibbles.
What to do:
- Take a clear photo of the issue (the card, the packaging, or both — whatever shows the problem)
- Email us at greetingsfromstewart@gmail.com within 30 days of receiving your order
- Include your order number and a brief description of the problem
We'll review your message and get back to you within 48 business hours with a resolution. You do not need to return the card. There's no warehouse to ship it back to — it was made just for you.
Wrong Item Received
If you received a different card than the one you ordered, we'll replace it or refund you in full. Same process: email us with your order number and a photo, and we'll sort it out.
Buyer's Remorse
Because all our cards are made to order, we're unable to offer returns or refunds simply because you've changed your mind. We know — Stewart's jokes were funnier in your head at the time.
If you're unsure about a design, have a look through the product photos and descriptions before ordering. And if you have any questions before you buy, drop us a line at greetingsfromstewart@gmail.com — we're happy to help.
Refund Timeline
Once a refund is approved, it will be processed back to your original payment method within 5–10 business days, depending on your bank or card provider.
Contact Us
📧 greetingsfromstewart@gmail.com
Find us on social
📸 Instagram: @greetingsfromstewart
📸 Facebook: @greetingsfromstewart
We're a small team and we genuinely care about getting this right. Don't hesitate to reach out.